Payment Policy

Effective date: August 11, 2026

All prices and checkout transactions at thehydrojug are presented in United States dollars (USD).

Card networks shown at checkout

Supported card networks are Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover, subject to the options actually displayed at checkout and approval by the issuer. We do not promise an installment plan, cryptocurrency, digital wallet, or other method unless the live checkout offers it.

Authorization and fraud review

The issuer or payment provider may approve, decline, or hold a transaction. We may use reasonable fraud screening, address verification, and confirmation requests. Authorization confirms neither acceptance nor shipment of an order.

Order totals, taxes, and refunds

The full order total is shown before submission. Taxes are collected when required by applicable law. An approved refund is sent to the original payment method under the Refund Policy and usually posts 5–10 business days after issuance, depending on the financial institution.

Declines and temporary holds

If checkout is declined, verify the card number, expiration, security code, billing address, funds, and issuer restrictions. A bank may show a temporary authorization for an incomplete order; the issuer controls when that hold is released.

Payment-data handling

Shopify and the applicable payment providers handle payment information. We use reasonable safeguards and do not ask customers to email complete card details, but no electronic payment or storage system can be guaranteed completely secure.

Storefront transaction compass — Transaction scope

This reference pairs each stage of an active listing purchase with the applicable customer option. It covers USD pricing, live-checkout card options, issuer authorization, fraud review, taxes, holds, and original-method refunds. This page applies specifically to thehydrojug and its selection of products offered through active listings on the storefront.

Merchant and support details

thehydrojug
Email: Support@thehydrcad.shop
Phone: 207-619-3992
Physical address: 15 Elm St, Portland, Maine, 04101, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago).